Frequently Asked Questions

Who should I contact if I lost something?

FAQ

The contact for lost and dropped items depends on the location.

If you lost something inside the airport building:

Airport Building Information Desk
025-275-2633

If you lost something inside the airplane:

Please contact the airline.
  • ANA
  • JAL
  • FDA
  • IBX
  • APJ
  • KAL
  • CES
  • CSN
  • TTW
  • TOK

If you lost something in the parking lot:

Airport Environment Improvement Foundation, Niigata Office
025-271-9123